Our new reservation system will be implemented later this fall.
To transfer data from the old system to the new system, the reservation system must be offline for about a week.
No reservations will be available online or through the call center while the reservation service is temporarily closed.
When will the cut be?
For online reservations, the closure begins at midnight on October 20. Reservations, changes or cancellations that are not completed before this time will not be processed.
For call center reservations, the deadline to create, change or cancel a reservation is 9:00 pm on October 19 (i.e. when the call center closes).
Will my next reservations be affected?
No. All reservations created before the temporary closure will be transferred to the new reservation system.
Will the online store be available?
No. Our season passes, gift certificates and maps will not be available to purchase online until the reservation system returns on October 28.
Will I have to create a new user account?
If you have an account in our current reservation system and have made a reservation in the last two years, your account information, including profile information and reservation history, will be transferred to the new system.
Password information No be transferred. When the system is back online, use the email address associated with your old account to access your profile and booking history.
When will the new system be online?
Starting the morning of October 25, the new booking site will be available for you to browse, review your account, and set up new accounts. Please note that reservations will NOT be open at this time.
Keen campers can browse the updated site to familiarize themselves with the look and feel, set up new accounts, and review reservations made before closing.
Reservations are scheduled to open at 7:00 am on October 28..
If we encounter any delays during the update, we will update this page to reflect the new schedule.